This is where all the action happens, where good defeats evil and the world is saved from IT gremlins. Once we’ve set you up on our system, you will receive an email letting you know where / how to access the MacTribe Helpdesk, Remote Support and view / pay your invoices.
3 Easy Steps…
- When prompted, click on ‘Run’ or ‘Save’ to your desktop
- You may receive a security notification asking if you trust this software, click yes, run, trust or continue
- Once the remote app has loaded, let us know your support ID and password.
View / Create Support Ticket
To log a new support ticket, simply send an email with some details of the issue to firstname.lastname@example.org. You can also log a ticket by calling us on 020 7183 7104 or by logging onto our Helpdesk by clicking the button below:Login To Zendesk